ADA Hotline:

Voice: 1-800-514-0301

TTY: 1-800-514-0383

EyeSign benefits:

  • 24/7/365 direct scheduling on-line
  • Quickly identify local interpreters by Zip code/Specialty search (upper RH corner)
  • Preferred Interpreter search by 4-digit EyeSign number
  • Hiring entities can easily submit requests to qualified interpreters
  • Prompt (within 24 hrs) response time to your requests
  • Eliminate interpreter agency delays, limited business hours, and overhead costs by hiring direct
  • Guaranteed confidential communication with 128-bit SSL government standard encryption

Why EyeSign?

  • Improve services in urban and rural areas (150-200 mile search radius)
  • Promote professionalism
  • Reduce overhead costs



Why certified interpreters?

By using an NAD/RID Certified Interpreter, you can be assured that the skills of the interpreter meet a national standard.


Who pays for the interpreter?

Under Titles II&III of the ADA (Americans with Disabilities Act of 1990), the business entity, doctor’s office, dental practice, government agency, hospital, private organization, courthouse/jail, public entity, private or public school is responsible to provide communication access for individuals with disabilities. It is not the responsibility of the disabled individual to pay for accommodations. For more information see the Resources page.

What is RID?

The Registry of Interpreters for the Deaf is the national professional and certifying organization for sign language interpreters in the United States.

What is NAD?

The National Association for the Deaf is a long-standing organization that promotes full participation of Deaf and Hard of Hearing individuals in every aspect of society.


What is the EIPA?

The Educational Interpreter Performance Assessment evaluates educational interpreters in K-12 settings.  For more information, visit their website:

Can I use a friend or family member interpret?

Communication is compromised when a friend or family member assumes the role of a neutral, unbiased interpreter. Confidential, accurate communication is best accomplished by using a qualified interpreter.


I'm not an interpreter, can I still join?

Your interest and support are greatly appreciated!  To avoid confusing visitors who wish to search the profile directory and hire an ASL-English interpreter, only RID/NAD/EIPA 4.0+ Interpreters can join the network.


How do interpreters determine their rates?

Each interpreter sets his/her own rates. Many interpreters refer to statewide fee scales (ie: DSHS Department of Social and Human Services) when determining appropriate rates. Fees for a specific interpreting assignment will be negotiated based on unique circumstances such as travel time, length of assignment, amount of prep work needed, etc… In general, legal work and deaf-blind interpreting are a higher hourly rate. Interpreters are ethically bound to set reasonable rates. (NAD/RID Code of Professional Conduct Tenet 6.8)


Why do interpreters need a team?

Assignments that are longer (for example, an all day staff training) require a team interpreter. Research has shown that prolonged interpreting contributes to an increase in errors. Interpreter teams (composed of Deaf and/or Hearing Interpreters) work to ensure consistent quality for your clients. More complex situations with several D/HH/DB participants may require a team of several interpreters. DeafBlind individuals using tactile interpreting will need a 1:1 ratio of interpreter to participant.

RID Standard Practice Paper: Team Interpreting


Can the interpreter contact the Deaf/Hard of Hearing person for me?

No…if you need to reach your Deaf/Hard of Hearing client, you can dial 711 and call via a relay operator. Another option is to dial 1.866.372.8877 and connect with a video relay operator.


I’m considering hiring a Deaf/HH person. What accommodations may be needed?

The individual D/HH person will have preferred methods of communication. If the candidate is requesting an interpreter, scheduling a certified interpreter for the interview is a good idea. You can ask the person  his/her preferences…a sign language interpreter, captioning services, video relay, TTY or e-mail may be helpful accommodations. Ask the candidate or the interpreter for local resources.


What is a Deaf Interpreter?

A Deaf Interpreter takes a message from a hearing sign language interpreter and relays that message in a form that is understandable to a D/HH person who may use a unique communication method, and vice-versa. Some clients have limited language skills or lack of familiarity with the content (ie: legal settings) and a Deaf Interpreter bridges that gap, enabling effective communication. A CDI (Certified Deaf Interpreter) has met national interpreting standards by passing a written and performance exam. A QDI (Qualified Deaf Interpreter) has experience and skills in a variety of settings.


Who pays the required taxes?

Independently contracting interpreters are responsible to file their own taxes, maintain business licenses, pay professional dues, invest in continuing education to maintain certification, and maintain professional liability insurance.  A hiring entity may be required by the IRS to report income over a certain amount paid to any one interpreter over a given year.


RID Standard Practice Paper:  Business Practices



NAD-RID Code of Professional Conduct
  • Confidential communication
  • Professional skills and knowledge
  • Appropriate conduct
  • Respect for consumers
  • Respect for colleagues, interns, students
  • Ethical business practices
  • Ongoing professional development