ADA Hotline:

Voice: 1-800-514-0301

TTY: 1-800-514-0383

EyeSign benefits:

  • 24/7/365 direct scheduling on-line
  • Quickly identify local interpreters by Zip code/Specialty search (upper RH corner)
  • Preferred Interpreter search by 4-digit EyeSign number
  • Hiring entities can easily submit requests to qualified interpreters
  • Prompt (within 24 hrs) response time to your requests
  • Eliminate interpreter agency delays, limited business hours, and overhead costs by hiring direct
  • Guaranteed confidential communication with 128-bit SSL government standard encryption

Why EyeSign?

  • Improve services in urban and rural areas (150-200 mile search radius)
  • Promote professionalism
  • Reduce overhead costs




Dialing Direct


If you know the Deaf/Hard of Hearing/Deaf Blind person's 10-digit phone number, you can dial directly and the relay operator will be automatically connected seamlessly. Your call will be conducted real-time through a relay interpreter.  (The D/HH/DB person must have registered with a VRS provider to have a portable 10-digit phone number.)



Connecting thru a Video Relay Provider


There are several Video Relay Service Providers you can use to place a toll-free call to the Deaf/HH/DB contact person. (see Sample list below)


Step 1: Dial the Relay Service Provider.

Step 2: Provide the Name and phone number of the D/HH/DB person.

Step 3: Wait to be connected and begin conversing thru the relay operator!



Dial 7-1-1


U.S. nationwide phone number to connect with a TTY relay operator/Communication Assistant (CA).  Calls will be processed thru a TTY/TDD or other form of typed communication.  You will hear the CA's voice, and your spoken responses will be typed by the CA. The D/HH/DB person will read your comment, and type responses, which the CA will voice. Options are available for the D/HH/DB person to use his/her voice (Voice Carry Over: VCO) or for a Hearing person with compromised speech to listen to your voice and type responses that the CA will voice (Hearing Carry Over: HCO).



Sample list of Video Relay Service Providers



Courtesy:  Significan't SignVideo Services


Hands On VRS   24/7/365



1-877-HOS4VRS (1-877-467-4877) for English

1-877-467-4875 for HOVRS en Español.


Sorenson VRS   24/7/365



1-866-327-8877 (English or Spanish)


Sprint VRS   24/7/365



1-877-709-5776 (English/Spanish)





1-866-711-SNAP (7627) (English)


Quick Reference


FCC Video Relay Services Fact sheet


FCC Overview of all available Relays service options


FCC 7-1-1 Fact sheet



Calling 9-1-1


Using land-line phone/TTY, dial 9-1-1 to enable local Emergency services to assist you immediately.


Note:  Some Relay service providers have E-9-1-1 (Enhanced 9-1-1 services)  Check with your relay provider for details.


I'm Deaf/Hard of Hearing/Deaf Blind...Where can I get adaptive phones/TTY/CapTel/Large Visual Display?


Telecommunication Equipment Distribution (Free or reduced price phones)



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Send info on other TED programs throughout the U.S. via the Contact Us page.  Thanks!

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