ADA Hotline:

Voice: 1-800-514-0301

TTY: 1-800-514-0383

EyeSign benefits:

  • 24/7/365 direct scheduling on-line
  • Quickly identify local interpreters by Zip code/Specialty search (upper RH corner)
  • Preferred Interpreter search by 4-digit EyeSign number
  • Hiring entities can easily submit requests to qualified interpreters
  • Prompt (within 24 hrs) response time to your requests
  • Eliminate interpreter agency delays, limited business hours, and overhead costs by hiring direct
  • Guaranteed confidential communication with 128-bit SSL government standard encryption

Why EyeSign?

  • Improve services in urban and rural areas (150-200 mile search radius)
  • Promote professionalism
  • Reduce overhead costs


on using

an Interpreter



1.  Speak directly to the Deaf/Hard of Hearing or Deaf Blind person (ie: How are you today?! not "How is she feeling today?" Interact directly with the client and exchange paperwork directly.


2.  Speak naturally.  The interpreter will let you know if s/he needs you to slow down, repeat or pause in order to catch up.


3.  Try to speak one at a time.  In group settings, taking turns speaking allows the interpreter to follow the conversation.


4.  Good lighting and visibility is important.  The interpreter usually stands or sits next to the primary speaker, facing the D/HH/DB client(s).


5.  Share any handouts, the agenda, or preparation materials with the interpreter so s/he can prepare and be in sync with the topic.


6.  Take breaks every hour or so for 5-10 minutes.  Interpreting is fatiguing.


6.  Interpreters are ethically bound to keep all assignment related information confidential, and are not participants in the meeting or interaction.


7.  Interpreters can make referrals for community resources, as appropriate.



NAD-RID Code of Professional Conduct
  • Confidential communication
  • Professional skills and knowledge
  • Appropriate conduct
  • Respect for consumers
  • Respect for colleagues, interns, students
  • Ethical business practices
  • Ongoing professional development